Privacy Statement Schiphol Airport Transfers

Schiphol Airport Transfers is the coordinating name of a large number of Schipholtaxi websites. On the website www.schipholairporttransfers.nl you can find the list of these websites to which this privacy statement applies. The personal data that is filled out on our websites will be processed, stored and shared only with third parties if necessary for the performance of the transportation agreement and the financial administration. To process your personal data, your explicit consent is necessary when ordering a taxi through one of our websites. At all times you can withdraw your consent by sending an email to team@schipholairporttransfers.nl

What personal data we process

Schiphol Airport Transfers processes your personal data because you use our services, and/or because you provided us with this personal data, and you have consented to the processing of this personal data. We use the following personal data:

• Name
• Address details
• Telephone number(s)
• Email address
• Payment details (if applicable)
• Travel details such as travel dates, flight numbers, flight destinations and origins
• Other personal data actively provided by yourself through the request forms, through correspondence or by a telephone call

We do not intend to collect personal data of website visitors who are aged under 16. However, we are unable to verify visitors’ age. We therefore advise parents to monitor their children’s online activities, so as to prevent their personal data being collected without parental consent. If you feel that we have collected personal data of a minor without consent, please contact us at team@schipholairporttransfers.nl. We will then proceed to erase these data.

Why we process your personal data

Schiphol Airport Transfers processes personal data of clients, necessary to provide a taxi at the requested time and address, to be able to call or email you if this is required for carrying out our services accordingly, to provide our performing partners with the required details to carry out a taxi ride, and to settle the financial administration (if applicable).

When you contact us, we will use the personal data you have provided, to answer your question or handle your complaint. To make sure that our services are aligned with your preferences, the personal data you have provided to us may be used for customer satisfaction surveys.

We also use your personal data for sending our newsletter, and to inform you about changes in our services and products. Whenever you want to unsubscribe from our newsletter, you can do that by using the unsubscribe link in the newsletter in question or by sending an email to team@schipholairporttransfers.nl

Personal data access, rectification, and erasure

According the GDPR you have the right to access all personal data we collect about you, as well as to request that we rectify or erase your personal data partly or completely. You can contact us with your request at team@schipholairporttransfers.nl . We will reply to your request as soon as possible, but within four weeks at the latest. To make sure that the request is done by you, we ask you to include a copy of your ID along with the request. To protect your privacy, we ask you to black out your photography, MRZ (machine readable zone, the numbers at the bottom of the passport), passport number and social security number.

How long we store personal data for

Schiphol Airport Transfers will not store your personal data for longer than is strictly necessary for the purposes for which your personal data were collected. The personal data will be stored for up to four years after you have used our services. We will only store your personal data for longer if we are required by law to do so.

Sharing with performing partners

Schiphol Airport Transfers shares your personal data (name, time and address of departure and destination, flight details if applicable, telephone number, preferred payment method) with our performing partner chauffeurs, so that they can carry out your taxi ride punctual and according your wishes.

Sharing with others (not being performing partners)

Schiphol Airport Transfers will not share your personal data with third parties, and will only disclose them to third parties if necessary for the performance of our contract with you, or to comply with legal obligations.

Security

Schiphol Airport Transfers takes personal data protection very seriously and we therefore take appropriate measures to protect your personal data against misuse, loss, unauthorised access, unwanted disclosure, and unauthorised alteration. Our database is erased from our secured servers on a weekly basis, and transferred to a offline FIPS-2 level 3 encrypted environment. The sharing of your personal data with our performing partners is carried out through end-to-end encrypted communication. If you feel that your personal data are not adequately protected or there are indications of misuse, please contact us at: team@schipholairporttransfers.nl

Data Protection Authority

Besides the option of lodging a complaint with us, you have the right to lodge a complaint with the supervisory authority for the protection of personal data in the Netherlands: Autoriteit Persoonsgegevens. To do so, contact the supervisory authority directly.

Contact details

Schiphol Airport Transfers
www.schipholairporttransfers.nl
Postbus 75646
1118 ZR Luchthaven Schiphol
Email: team@schipholairporttransfers.nl
Tel: 020-882 1149 (office hours)
KvK: 34109235

 
Schiphol Airport Transfers - Evert van de Beekstraat 3 - Postbus 75646 - 1118 ZR Luchthaven Schiphol - Haarlemmermeer
T 020-822 1149  •  M +316 3177 7778  •  E   •  KvK 34109235  •  BTW-nr 8076.42.575 B01


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